Schedule of Availablity of Service
Monday to Friday
8:00 am to 5:00 pm without noon break
Who May Avail of the Service
All PPCWD Consumers
Requirements
- Duly filled-out Customer Action Sheet
- Materials and Labor Estimate
- Valid ID of the registered account owner
- Authorization from the owner, if the requesting customer is a representative
- Proof of house and lot ownership of the area where the water connection will be transferred
Process
Client Steps | Fees | Responsible Person |
1. Get a priority number, fill out the Customer Action Sheet, and wait for your turn. Present the required documents to the Customer Service Assistant | None | J. Pe/A. Dalupan |
2. Wait for the estimator in the area for the inspection and estimate | Labor costs vary depending on the distance from the stub-out | S. Antonio/J. Masangcay |
3. Get a copy of the estimate of materials and labor | None | J. Pe/A. Dalupan |
4. Purchase the needed materials and prepare the excavation. Call the PPCWD after excavation and request for inspection | None | PAMD |
5. Pay the required fees | None | P. Guinto/E. Paredes/M. Grimpola |
6. Present the Official Receipt to the Customer Service Assistant | None | J. Pe/A. Dalupan |
7. Wait in the area for the activity to be conducted by the PPCWD | None | PAMD |