Schedule of  Availability of Service:
Monday to Friday
8:00 am to 5:00 pm without noon break

Who May Avail of the Service:
Any person/official/establishment with a property owned or leased/rented within the territorial boundary of Puerto Princesa City with or without an existing water distribution line.

PROCESS OF APPLICATION

File for New Water Service Connection Online through: https://forms.gle/JjNDGjmwayGV9ChD9

After the successful filing of this application form, our customer service representative will review all the details and documents provided. Please note that we will prioritize applications with VALID and COMPLETE requirements.

Once your application has been reviewed, you will receive a text message or email on the contact details you provided. We will inform you of the status of your application and/or the estimated date of inspection.

You may also file directly at PPCWD Main Office, Sta. Monica or at PPCWD Rizal Commercial Office.

Your own water supply service will be connected at least 5 working days after signing of water service contract with complete requirements.

REQUIREMENTS

For Property Owners:

  • 2 Valid IDs
  • Proof of Ownership (Land Title or Deed of Sale)

For Representatives/Tenants:

  • Authorization Letter from Property Owner
  • 2 Valid IDs of Property Owner
  • Representative’s 2 Valid IDs
  • Proof of Ownership (Land Title or Deed of Sale)

The seminar for New Connection Applicants is currently suspended. Applicants will instead sign an Information Sheet with all the details about the application process.

Note: These are initial requirements only. Our Customer Service Representative may ask for other supporting documents.

APPLICATION FEES

Administrative Fee
A. Application Fee ——————- P 200.00
B. Inspection Fee ——————– P 250.00
C. Meter Maintenance Fee —— P 980.00
Sub-Total —— P 1,430.00
Labor Charge ——————————— P 370.00

TOTAL ——————————————- P 1,800.00

The notarial fee is based on the documents submitted.

BILLING CYCLE

A. Meter Reading- every 1st to 5th day of the month
B. Water Bill Delivery- every 6th day of the month and onwards
C. Due Date- every 15th day of the month and onwards
D. Disconnection- every 22nd day of the month and onwards (one-month policy)

PENALTY

A. Before/Due Date (No Penalty)
B. After Due Date (+10% Surcharge)

PAYMENT CENTERS

  • PPCWD Sta. Monica Main Office
  • PPCWD Sta. Monica Drive-Thru (Main Office) (Bills payment only)
  • PPCWD Rizal Commercial Office
  • GCash App (Bills payment only)
  • Palawan Pawnshop (Bills with no arrears) (Bills payment only)
  • EC Pay General Trade Partners or Merchant Partners

5% SENIOR CITIZEN DISCOUNT

The connection must be registered under the name of the senior citizen for at least 1 year.
To apply, fill out the application form from our Customer Service Representative.

PPCWD CONTACT DETAILS

Hotline Numbers:
0917-310-5282
0961-586-7294
(048) 433-2408

Online Channels:
www.facebook.com/PPCWATER
www.ppcwater.gov.ph
ppcwater@gmail.com
info@ppcwater.gov.ph

For the detailed process, you may check PPCWD Citizen’s Charter Handbook at www.ppcwater.gov.ph/citizens-charter/

Duration:   3 to 5 days after submission of requirements and payment of charges.