Schedule of Availability of Service:
Monday to Friday
8:00 am to 5:00 pm without noon break

Who May Avail of the Service:
Any person/office/establishment with a former disconnected account of water connection at PPCWD

What are the Requirements:
Reconnection: Payment of water bill arrears, Reconnection fee and other charges, if any.

8 hrs.

How to Avail the Service

Step Applicant/Client Service Provider Duration of Activity
(Under Normal
In Charge
Fees Form
Present old water
bill/receipt or account
number for
easy reference.
Inform concessionaire
and give details of
the following:

  • Amount of arrears in water bills to be settled
  • Amount of reconnection fee


  • disconnected within 1 month
  • disconnected after 1 month


10 minutes
E. Paredes

P 150

Order to accept
Job Order for
Inspection shall
be prepared and
forwarded to Customer
Service Assistant
5 minutes
G. Carrillo
Job Order
Pay the water
bill and other
additional charges
Accept payment
and issue
official receipt
3 minutes
Official Receipt
and site sketch
Return to Customer
Service Assistance
Desk and present
the official
receipt and submit
site sketch
Preparation of Job
Order and forward
it to Engineering
Department for action
5 minutes
G. Carrillo
Job Order
Wait for one (1) day
for action by the
Engineering Department
End of Transaction