We, the officials and employees of the Puerto Princesa City Water District, pledge to carry out our duties and responsibilities with efficiency, enthusiasm and genuine concern to service. We commit to promptly,courteously and adequately act on your requests, comments, suggestions, and complaints through our Public Assistance/Complaints Counter available from Monday to Friday from 8:00 a.m. to 5:00 p.m. (no noon break) and on your urgent concerns through our on-call skeletal force available 24/7.