Schedule of Availability of Service:
Monday to Friday
8:00 am to 5:00 pm without noon break

Who May Avail of the Service:
Any person/office/establishment with a former disconnected account of water connection at PPCWD

What are the Requirements:
Reconnection: Payment of water bill arrears, Reconnection fee and other charges, if any.

Duration:
8 hrs.

How to Avail the Service

Step Applicant/Client Service Provider Duration of Activity
(Under Normal
Circumstances)
Person
In Charge
Fees Form
1
Present old water
bill/receipt or account
number for
easy reference.
Inform concessionaire
and give details of
the following:

  • Amount of arrears in water bills to be settled
  • Amount of reconnection fee

 

  • disconnected within 1 month
  • disconnected after 1 month

 

10 minutes
E. Paredes
 

P 150
200

Order to accept
Payment
Job Order for
Inspection shall
be prepared and
forwarded to Customer
Service Assistant
5 minutes
G. Carrillo
Job Order
2
Pay the water
bill and other
additional charges
Accept payment
and issue
official receipt
3 minutes
Cashier/Teller
Official Receipt
and site sketch
3
Return to Customer
Service Assistance
Desk and present
the official
receipt and submit
site sketch
Preparation of Job
Order and forward
it to Engineering
Department for action
5 minutes
G. Carrillo
Job Order
4
Wait for one (1) day
for action by the
Engineering Department
End of Transaction