In 2021, at the height of pandemic restrictions that limited mobility and access, the Puerto Princesa City Water District (PPCWD) took a bold step toward digital transformation. Under the leadership of then newly appointed General Manager Walter J. Laurel, the agency began reimagining how technology could be used not just to improve its internal operations, continue reading : PPCWD’s Digital Leap: A Commitment to Smarter and More Efficient Water Service